JCD401 USB4® Dual 4K Multi-Port Hub

About This Product
JCD401 Support
- At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. We have a dedicated technical support specialists waiting to assist you and your specific needs.
  
  Call Us: 888-988-0488
  Email Us: service@j5create.com
  
  Support

JCD401 Specifications

System Requirements

• Available USB-C® port that supports Thunderbolt™ 4, Thunderbolt™ 3, or USB4®.

Hardware
Warranty	2 Year Limited
Host Connector	1 - USB4® Male
Video Output	1 - HDMI™ Female 1 - DisplayPort™ Female 1 - USB-C® with DisplayPort™ alt mode
Power Source	Bus-powered or self-powered
Network Interface	No
Audio Supported	No
Ports	• 1 - USB-C® 3.2 Gen 2 (10Gbps) with DP™ 1.4 Support • 1 - USB™ Type-A 3.2 Gen 2 (10Gbps) • 1 - USB-C® Power Delivery 3.0 • 1 - 4K HDMI™ • 1 - DisplayPort™ 1.4
Performance
Maximum Display Resolution	3840 x 2160
Maximum Display Refresh Rate	60 Hz
Maximum Data Transfer Rate	10Gbps
Displays Supported	2
Compatible Networks	N/A
Audio Channel	N/A
Power
Power Delivery	Up to 85W via USB-C®
Power Consumption	≤ 900 mA
Input Current	Up to 3A
Input Voltage	Up to 20V
Output Current	Up to 4.25A
Output Voltage	Up to 20V
Physical Specifications
Color	Space Grey
Enclosure Type	Aluminum
Cable Length	7.87 in. (200 mm)
Product Height	5.3 in. (135 mm)
Product Width	2 in. (51 mm)
Product Depth	0.59 in. (15 mm)
Product Weight	3.84 oz (109g)
Storage Temperature	0 to 155°F (-17 to 68°C)
Storage Humidity	< 85% non-condensing
Operating Temperature	30 to 116°F (-1 to 41°C)
Operating Humidity	< 85% non-condensing

Special Notes

• Support for two 4K @ 60 Hz monitors possible with visually lossless DSC (display stream compression)
• A 4K-capable display and cable is required for obtaining the 3840 x 2160 resolution
• If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited
• The adapter can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device
• If you are using high-powered USB™ devices, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. To avoid disruption, do not remove the power adapter while copying files
• We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time
• Supports up to 1 external display when connected to legacy USB-C® laptops or M1 Mac®
• M1 Pro and M1 Max computers do support dual display output

Package Contents

• 1 - JCD401 USB4® Dual 4K Multi-Port Hub
• 1 - Quick Installation Guide (QIG)

Perfect for Thunderbolt™ 3, Thunderbolt™ 4, and USB4® Devices

Intel® USB4® controller ensures industry-leading quality and reliability

5-in-1 Functions

Multiple connectivity options for greater efficiency

Supports Tunnel Transmission Technology

One USB-C® port allows both data and video to be transmitted, making it possible to connect a USB-C® hub

Dual 4K Monitor Setup

DisplayPort™, HDMI™, and USB-C® connections available for connecting dual high resolution 4K displays

Power, Data, and Video Transmission

One USB-C® port supports up to 10 Gbps data transmission in addition to its DisplayPort™ 1.4 support for 4K @ 60 Hz video output

Dynamic Bandwidth Allocation

Multiple data and display protocols efficiently share bandwidth to over optimal performance

85W Power Delivery Pass-Through

Power Delivery 3.0 allows you to charge your laptop and power connected peripherals when used with a USB-C® power adapter

High-Speed Performance

Connect your latest and legacy devices with two USB™ Super-Speed+ 10Gbps ports (1 USB-C® and 1 Type-A) for downstream charging or connecting peripherals

Thunderbolt™ and USB4® Compatible

This high-performance USB4® multi-port hub is the first USB-C® hub to incorporate the latest USB4® controller from Intel®, compatible with Th underbolt™ 3 and 4, and USB4®