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At j5create, we take our customer support seriously. Our experienced customer service representatives offer live chat support, phone support, or if you prefer, you can send us an email with any questions you may have. j5create's phone support hours are 8:30 AM to 6:00 PM and live chat support hours are from 10:00 AM to 6:30 PM Eastern Standard Time, Monday through Friday, excluding holidays.

New Year Holiday Support Hours:

  • Tuesday, December 31st - 9 AM to 5 PM Eastern Standard Time
  • Wednesday, January 1st - CLOSED

To contact us about technical support, you can submit a support ticket here, email or give us a call at the following numbers.

North America: 1-888-988-0488
Netherlands: +31 (10) 7986117
United Kingdom: +44 (161) 3022230
Spain: +34 (935) 222576

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