JCD397 4K60 Elite USB-C® Triple-Monitor 10Gbps Mini Dock

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  • About This Product

      Equipped with an advanced USB-C® E-Mark chip, this multi-monitor mini dock is compatible with USB4™ hosts and devices, featuring everything you need, from triple video outputs to 10Gbps USB™ ports, as well as 100W Power Delivery pass-through charging.

      This USB-C® mini dock supports DisplayPort™ 1.4 and Multi-Stream Transport (MST), giving you the ability to create a dual or triple 4K workstation with two HDMI™ and a DisplayPort™ output. It provides three USB™ SuperSpeed 10 Gbps ports (2 USB-C® and 1 USB™ Type-A) for peripheral connectivity or downstream charging, an SD™ & microSD™ 4.0 memory card reader/writer to manage your media files, and a Gigabit Ethernet port to access a wired network. It also supports Power Delivery 3.0, providing up to 100W pass-through charging to power the connected peripherals and charge your host laptop with a USB-C® power adapter.

      Features

      • • Advanced USB-C® E-Mark chip integrates USB4™, Thunderbolt™ 3 and Thunderbolt™ 4 compatibility
      • • Backward compatible with USB™ 3.2/3.1
      • • Three SuperSpeed USB™ 10Gbps downstream ports (1 USB-C® and 2 Type-A) to connect peripherals
      • • Charge and power connected laptop and peripherals with 100W Power Delivery
      • • SD™ & microSD™ 4.0 memory card reader/writer for media storage and transfer
      • • Easily add a wired network connectivity with the Gigabit Ethernet port
      • • Plug-and-play, no driver installation required
      • • Extending one display up to 3840 x 2160 @ 60, easily switch to a higher refresh rate of 2560 x 1440 @ 144 via HDMI™ or 1920 x 1080 @ 240 via DP™ Port to enjoy your gaming under Windows® OS.
      • • Supports dual 4K 60 Hz or triple 4K 30 Hz (2 HDMI™ and 1 DisplayPort™) on compatible USB-C® laptops with DisplayPort™ 1.4 alt mode with MST support*

  • JCD397 Support

    • At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. We have a dedicated technical support specialists waiting to assist you and your specific needs.

      Call Us: 888-988-0488
      Email Us: service@j5create.com
  • JCD397 Specifications


    • System Requirements
      • • Available USB-C® port that supports DisplayPort™ alternate mode and USB™ Power Delivery 2.0 or 3.0
        Please refer to the manufacturer of your computer for more information about your device
      • • The host device must support DisplayPort™ 1.4 to achieve 4K resolution at 60 Hz, main DisplayPort™ 1.4 devices are listed as follows:
        • • Macbook Air® 13" 2019 or later
        • • Macbook Pro® 15" 2017 or later
        • • Macbook Pro® 16"
        • • iPad Pro® 11"/12" 2018 or later
        • • Surface™ Pro 7
        • • Surface™ Laptop 3

      Hardware

      Warranty

      2 Year Limited

      Host Connector

      1 - USB-C® Male

      Video Output

      2 - HDMI™ Female

      1 - DisplayPort™ Female

      Power Source

      Bus-powered or self-powered

      Network Interface

      RJ45 (Gigabit Ethernet)

      Audio Supported

      Yes

      Ports

      • • 1 - USB-C® 10Gbps
      • • 1 - USB-C® 5Gbps with Power Delivery 3.0
      • • 2 - USB™ Type-A 10Gbps
      • • 1 - USB-C® Power Delivery 3.0
      • • 2 - 4K HDMI™
      • • 1 - DisplayPort™
      • • 1 - SD™ & microSD™ 4.0 memory card reader/writer
      • • 1 - RJ45 Gigabit Ethernet
      Performance

      Maximum Display Resolution

      3840 x 2160

      Maximum Display Refresh Rate

      Windows® (MST)

      3840 x 2160 @ 60 Hz

      2560 x 1440 @ 120 Hz

      1920 x 1080 @ 144 Hz

      Maximum Data Transfer Rate

      10Gbps

      Displays Supported

      3

      Compatible Networks

      10/100/1000 Mbps

      Audio Channel

      2.1 via HDMI™

      Power

      Power Delivery

      Up to 100W via USB-C®

      Power Consumption

      ≤ 650 mA

      Input Current

      Up to 5A

      Input Voltage

      Up to 20V

      Output Current

      Up to 4.25A

      Output Voltage

      Up to 20V

      Physical Specifications

      Color

      Space Grey

      Enclosure Type

      Aluminum

      Cable Length

      7.87 in. (20 cm)

      Product Height

      5.8 in. (148 mm)

      Product Width

      2.17 in. (55 mm)

      Product Depth

      0.67 in. (17 mm)

      Product Weight

      4.36 oz (123.5g)

      Storage Temperature

      0 to 155°F (-17 to 68°C)

      Storage Humidity

      < 85% non-condensing

      Operating Temperature

      30 to 116°F (-1 to 41°C)

      Operating Humidity

      < 85% non-condensing


      Special Notes

      • • A host laptop without MST support can only connect to one additional monitor
      • • The MST protocol is not currently supported by macOS® or Chrome OS™. The display output is limited to mirrored mode when connected.
      • • A 4K-capable display is required for obtaining the 3840 x 2160 resolution
      • • If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited
      • • If connected to a DisplayPort™ 1.2 device, performance will be limited to 3840 x 2160 @ 30 Hz (Windows®)
      • • The mini dock can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device
      • • If you are using high-powered USB™ devices, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. To avoid disruption, do not remove the power adapter while copying files.
      • • We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time

      Package Contents

      • • 1 - JCD397 4K60 Elite USB-C® Triple-Monitor 10Gbps Mini Dock
      • • 1 - Quick Installation Guide (QIG)

 

 

11-in-1 Functions

All the connections you need for maximum productivity

4K HDMI™ Output

Mirror or extend your screen and directly output resolutions up to 4K UHD @ 60 Hz

Triple 4K Display Support

Create a dual or triple 4K workstation with two HDMI™ and a DisplayPort™ output on compatible USB-C® laptops with DisplayPort™ 1.4 and Multi-Stream Transport (MST)

SD™ & microSD™ 4.0 Memory Card Reader/Writer

High-Speed Ethernet Port

Three SuperSpeed USB™ 10Gbps Data Transfer Ports

1 USB-C® and 2 USB™ Type-A for peripheral connectivity or charging

Connect a High-Refresh Gaming Monitor

Supports 144 Hz at 1440p QHD resolution for a smooth gaming experience with sharp images

Quick Setup

Use the device immediately - no driver installation required