JCA365 USB-C® to Dual HDMI™ Multi-Monitor Adapter

About This Product
JCA365 Support
- At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs.
  
  Call Us: 888-988-0488
  Email Us: service@j5create.com
  
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JCA365 Specifications

System Requirements

• Windows® 10 or later
macOS® 10.14 or later
• Available USB-C® port
USB™ 3.1/3.0 is required for 4K resolutions
• For Office applications/Web browsers:
- ◦ CPU: Intel® Core™ i3 5th gen Dual Core 1.8 GHz
- ◦ RAM: 4 GB memory or higher
• For 2048 x 1152 @ 60 Hz full-screen video playback:
- ◦ CPU: Intel® Core™ i5 5th gen Quad Core
- ◦ RAM: 4 GB memory or higher
• For one 4K or two 2048 x 1152 @ 60 Hz full-screen video playback:
- ◦ CPU: Intel® Core™ i7 5th gen Quad Core
- ◦ RAM: 8 GB memory or higher
- ◦ GPU: Intel® HD Graphics 5xx or AMD™/ NVIDIA® equivalent or higher

Hardware
Warranty	2 Year Limited
Host Connector	USB-C® 3.1 Male
Video Output	HDMI™ Female
Power Source	Bus-powered
Audio Supported	Yes
USB™ Pass-Through	No
Ports	1 - HDMI™ 1 - 4K HDMI™
Performance
Maximum Display Resolution	3840 x 2160
Maximum Display Refresh Rate	4K @ 30 Hz 2K @ 60 Hz
Maximum Data Transfer Rate	N/A
Displays Supported	2
Wide Screen Supported	N/A
Audio Channel	2.1 via HDMI™
Power
Power Delivery	N/A
Power Consumption	≤ 600 mA
Physical Specifications
Color	Silver
Enclosure Type	Aluminum
Cable Length	7.87 in. (200 mm)
Product Height	2.4 in. (61 mm)
Product Width	2.68 in. (68 mm)
Product Depth	0.59 in. (15 mm)
Product Weight	2.96 oz (84g)
Storage Temperature	14 to 149°F (-10 to 65°C)
Storage Humidity	< 85% non-condensing
Operation Temperature	32 to 104°F (0 to 40°C)
Operation Humidity	< 85% non-condensing

Special Notes

• Driver installation is required for macOS® and Windows®. If the computer has network access and administrative rights, Windows® can automatically install the driver when the device is plugged in.
• The adapter is not intended for graphic intensive applications, such as gaming
• A 4K-capable display is required for obtaining the 3840 x 2160 resolution
• The adapter can connect to a USB™ 2.0 port, but it will only support resolutions up to 2048 x 1152 @ 60 Hz
• Rotation mode is supported on Windows® only
• Only one adapter is supported per macOS® computer
• Content protected by HDCP may not play when connected to an unsupported display
• Internet access is required to automatically install the driver on Windows® 10
• To ensure that your device is equipped with the most current driver, please visit our website at j5create.com and install the latest driver for this model

Package Contents

• 1 - USB-C® to Dual HDMI™ Multi-Monitor Adapter (JCA365)
• 1 - Quick Installation Guide (QIG)

Easily connect two monitors for better productivity

Enjoy 4K UHD Resolution

Supports displays with resolutions up to 4K for a clear visual experience

The USB-C® cable comes with a Type-A adapter for added compatibility

Supports 4 Display Modes

Mirror mode is used to clone one screen onto another, ideal for presentations. Extended mode allows you to extend your desktop across multiple displays, great for spreadsheets. Primary mode allows you to have individual applications open on each monitor, vastly improving productivity. Display Rotation allows you to view an image or report vertically, perfect for x-ray film.