System Requirements
  • • Available USB-C® port that supports DisplayPort™ alt mode and USB™ Power Delivery 2.0 or 3.0
    Please refer to the manufacturer of your hardware for more information on your device.
  • • DisplayPort™ v1.2 required on graphics card or video source to support 4K resolution @ 30 Hz.
  • • The host device must support Multi-Stream Transport (MST) and DisplayPort™ 1.2 to achieve dual-monitor configuration
  • • The MST protocol is not currently supported by macOS®
    *macOS® only supports SST, which means all connected monitors will show the same content.

Hardware

Warranty

2-Year Limited

Number of Tiers

N/A

Adjustable Angle

N/A

Maximum Weight Capacity

9 lbs. (4 kg)

Additional Storage

No

Assembly Required

No

Docking Station Included

Yes

Host Connector

1 - USB-C® Female

Video Output

2 - HDMI™ Female

Power Source

Bus-powered or self-powered

Network Interface

Yes

Audio Supported

Yes

Ports

1 - USB-C® 5Gbps (Data transfer & Power Delivery 3.0)

2 - USB™ 5Gbps Type-A

2- HDMI™ (4K for Single display, 1080p for Dual display)

1 - Gigabit Ethernet

Performance

Maximum Display Resolution

3840 x 2160

Maximum Display Refresh Rate

4K @ 30 Hz

Displays Supported

2

Wide Screen Supported

Yes

Audio Channel

2.1 via HDMI™

Power

Power Delivery

Up to 100W

Power Consumption

≤ 900 mA

Input Current

Up to 5A

Input Voltage

Up to 20V

Output Current

Up to 4.5A

Output Voltage

Up to 20V

Physical Specifications

Color

Space Grey

Stand Material

Aluminum

Enclosure Type

Aluminum

Cable Length

23.6 in. (60 cm)

Product Height

11.4 in. (290 mm)

Product Width

8.9 in. (226 mm)

Product Depth

2.08 in. (53 mm)

Product Weight

≈ 2.89 lbs. (1.31 kg) (including cable)

Operating Temperature

30 to 116°F (0 to 30°C)

Operating Humidity

< 85% non-condensing

Storage Temperature

0 to 155°F (-10 to 65°C)

Storage Humidity

< 85% non-condensing


Special Notes

  • • A 4K-capable display and cable are required for obtaining the 3840 x 2160 resolution
  • • If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited
  • • The dock can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device
  • • If you are using a high-powered USB™ device, attach a USB-C® power adapter to the power delivery port for optimal performance
  • • To ensure files copy completely, do not remove the USB-C® power adapter while copying files. For maximum performance, use a computer and USB-C® power adapter equipped with PD 3.0
  • • We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB™ hub at a time

Package Contents

  • • 1 - JTS427 Multi-Angle Dual HDMI™ Docking Stand
  • • 1 - USB-C® 3.2 male to male host cable
  • • 1 - Quick Installation Guide (QIG)
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