System Requirements
  • • Available USB-C® port that supports Thunderbolt™ 4, Thunderbolt™ 3, or USB4®.

Hardware

Warranty

2 Year Limited

Host Connector

1 - USB4® Male

Video Output

1 - HDMI™ Female

1 - DisplayPort™ Female

1 - USB-C® with DisplayPort™ alt mode

Power Source

Bus-powered or self-powered

Network Interface

No

Audio Supported

No

Ports

  • • 1 - USB-C® 3.2 Gen 2 (10Gbps) with DP™ 1.4 Support
  • • 1 - USB™ Type-A 3.2 Gen 2 (10Gbps)
  • • 1 - USB-C® Power Delivery 3.0
  • • 1 - 4K HDMI™
  • • 1 - DisplayPort™ 1.4
Performance

Maximum Display Resolution

3840 x 2160

Maximum Display Refresh Rate

60 Hz

Maximum Data Transfer Rate

10Gbps

Displays Supported

2

Compatible Networks

N/A

Audio Channel

N/A

Power

Power Delivery

Up to 85W via USB-C®

Power Consumption

≤ 900 mA

Input Current

Up to 3A

Input Voltage

Up to 20V

Output Current

Up to 4.25A

Output Voltage

Up to 20V

Physical Specifications

Color

Space Grey

Enclosure Type

Aluminum

Cable Length

7.87 in. (200 mm)

Product Height

5.3 in. (135 mm)

Product Width

2 in. (51 mm)

Product Depth

0.59 in. (15 mm)

Product Weight

3.84 oz (109g)

Storage Temperature

0 to 155°F (-17 to 68°C)

Storage Humidity

< 85% non-condensing

Operating Temperature

30 to 116°F (-1 to 41°C)

Operating Humidity

< 85% non-condensing


Special Notes

  • • A 4K-capable display and cable is required for obtaining the 3840 x 2160 resolution
  • • If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited
  • • The adapter can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device
  • • If you are using high-powered USB™ devices, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. To avoid disruption, do not remove the power adapter while copying files
  • • We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time
  • • Supports up to 1 external display when connected to legacy USB-C® laptops or M1 Mac®
  • • Mac® computers with the M1 and M2 chip only support 1 external display
  • • Mac® computers with the M1 Pro, M1 Max, or M1 Ultra chip will support 2 external displays
  • • If your dual monitors does not display properly, please manually set the resolution to a maximum of 4K30 to ensure dual 4K display output

Package Contents

  • • 1 - JCD401 USB4® Dual 4K Multi-Port Hub
  • • 1 - Quick Installation Guide (QIG)