System Requirements
- • Available USB-C® port that supports Thunderbolt™ 4, Thunderbolt™ 3, or USB4®.
Hardware | |
Warranty |
2 Year Limited |
Host Connector |
1 - USB4® Male |
Video Output |
1 - HDMI™ Female 1 - DisplayPort™ Female 1 - USB-C® with DisplayPort™ alt mode |
Power Source |
Bus-powered or self-powered |
Network Interface |
No |
Audio Supported |
No |
Ports |
|
Performance | |
Maximum Display Resolution |
3840 x 2160 |
Maximum Display Refresh Rate |
60 Hz |
Maximum Data Transfer Rate |
10Gbps |
Displays Supported |
2 |
Compatible Networks |
N/A |
Audio Channel |
N/A |
Power | |
Power Delivery |
Up to 85W via USB-C® |
Power Consumption |
≤ 900 mA |
Input Current |
Up to 3A |
Input Voltage |
Up to 20V |
Output Current |
Up to 4.25A |
Output Voltage |
Up to 20V |
Physical Specifications | |
Color |
Space Grey |
Enclosure Type |
Aluminum |
Cable Length |
7.87 in. (200 mm) |
Product Height |
5.3 in. (135 mm) |
Product Width |
2 in. (51 mm) |
Product Depth |
0.59 in. (15 mm) |
Product Weight |
3.84 oz (109g) |
Storage Temperature |
0 to 155°F (-17 to 68°C) |
Storage Humidity |
< 85% non-condensing |
Operating Temperature |
30 to 116°F (-1 to 41°C) |
Operating Humidity |
< 85% non-condensing |
Special Notes
- • A 4K-capable display and cable is required for obtaining the 3840 x 2160 resolution
- • If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited
- • The adapter can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device
- • If you are using high-powered USB™ devices, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. To avoid disruption, do not remove the power adapter while copying files
- • We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time
- • Supports up to 1 external display when connected to legacy USB-C® laptops or M1 Mac®
- • Mac® computers with the M1 and M2 chip only support 1 external display
- • Mac® computers with the M1/M2 Pro, M1/M2 Max, or M1 Ultra chip will support 2 external displays
- • If your dual monitors does not display properly, please manually set the resolution to a maximum of 4K30 to ensure dual 4K display output
Package Contents
- • 1 - JCD401 USB4® Dual 4K Multi-Port Hub
- • 1 - Quick Installation Guide (QIG)