System Requirements
- • Available USB-C® port that supports DisplayPort™ alternate mode and USB™ Power Delivery 2.0 or 3.0
Please refer to the manufacturer of your computer for more information about your device - • The host device must support DisplayPort™ 1.4 to achieve 4K resolution at 60 Hz, main DisplayPort™ 1.4 devices are listed as follows:
- • Macbook Air® 13" 2019 or later
- • Macbook Pro® 15" 2017 or later
- • Macbook Pro® 16"
- • iPad Pro® 11"/12" 2018 or later
- • Surface™ Pro 7
- • Surface™ Laptop 3
| Hardware | |
|
Warranty |
2 Year Limited |
|
Host Connector |
1 - USB-C® Male |
|
Video Output |
2 - HDMI™ Female 1 - DisplayPort™ Female |
|
Power Source |
Bus-powered or self-powered |
|
Network Interface |
RJ45 (Gigabit Ethernet) |
|
Audio Supported |
Yes |
|
Ports |
|
| Performance | |
|
Maximum Display Resolution |
3840 x 2160 |
|
Maximum Display Refresh Rate |
Windows® (MST) 3840 x 2160 @ 60 Hz 2560 x 1440 @ 120 Hz 1920 x 1080 @ 144 Hz |
|
Maximum Data Transfer Rate |
10Gbps |
|
Displays Supported |
3 |
|
Compatible Networks |
10/100/1000 Mbps |
|
Audio Channel |
2.1 via HDMI™ |
| Power | |
|
Power Delivery |
Up to 100W via USB-C® |
|
Power Consumption |
≤ 650 mA |
|
Input Current |
Up to 5A |
|
Input Voltage |
Up to 20V |
|
Output Current |
Up to 4.25A |
|
Output Voltage |
Up to 20V |
| Physical Specifications | |
|
Color |
Space Grey |
|
Enclosure Type |
Aluminum |
|
Cable Length |
7.87 in. (20 cm) |
|
Product Height |
5.8 in. (148 mm) |
|
Product Width |
2.17 in. (55 mm) |
|
Product Depth |
0.67 in. (17 mm) |
|
Product Weight |
4.36 oz (123.5g) |
|
Storage Temperature |
0 to 155°F (-17 to 68°C) |
|
Storage Humidity |
< 85% non-condensing |
|
Operating Temperature |
30 to 116°F (-1 to 41°C) |
|
Operating Humidity |
< 85% non-condensing |
Special Notes
- • A host laptop without MST support can only connect to one additional monitor
- • The MST protocol is not currently supported by macOS® or Chrome OS™. The display output is limited to mirrored mode when connected.
- • A 4K-capable display is required for obtaining the 3840 x 2160 resolution
- • If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited
- • If connected to a DisplayPort™ 1.2 device, performance will be limited to 3840 x 2160 @ 30 Hz (Windows®)
- • The mini dock can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device
- • If you are using high-powered USB™ devices, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. To avoid disruption, do not remove the power adapter while copying files.
- • We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time
Package Contents
- • 1 - JCD397 4K60 Elite USB-C® Triple-Monitor 10Gbps Mini Dock
- • 1 - Quick Installation Guide (QIG)
