System Requirements
  • • Windows® 8 or later (32-bit or 64-bit)
    macOS® 10.14 or later
  • • Available USB-C® port
    USB™ 3.1/3.0 is required for 4K resolutions
  • • For Office applications/Web browsers:
    • ◦ CPU: Intel® Core™ i3 5th gen Dual Core 1.8 GHz
    • ◦ RAM: 4 GB memory or higher
  • • For 2048 x 1152 @ 60 Hz full-screen video playback:
    • ◦ CPU: Intel® Core™ i5 5th gen Quad Core
    • ◦ RAM: 4 GB memory or higher
  • • For one 4K or two 2048 x 1152 @ 60 Hz full-screen video playback:
    • ◦ CPU: Intel® Core™ i7 5th gen Quad Core
    • ◦ RAM: 8 GB memory or higher
    • ◦ GPU: Intel® HD Graphics 5xx or AMD™/ NVIDIA® equivalent or higher

Hardware

Warranty

2 Year Limited

Host Connector

USB-C® 3.1 Male

Video Output

HDMI™ Female

Power Source

Bus-powered

Audio Supported

Yes

USB™ Pass-Through

No

Ports

1 - HDMI™

1 - 4K HDMI™

Performance

Maximum Display Resolution

3840 x 2160

Maximum Display Refresh Rate

4K @ 30 Hz

2K @ 60 Hz

Maximum Data Transfer Rate

N/A

Displays Supported

2

Wide Screen Supported

N/A

Audio Channel

2.1 via HDMI™

Power

Power Delivery

N/A

Power Consumption

≤ 600 mA

Physical Specifications

Color

Silver

Enclosure Type

Aluminum

Cable Length

7.87 in. (200 mm)

Product Height

2.4 in. (61 mm)

Product Width

2.68 in. (68 mm)

Product Depth

0.59 in. (15 mm)

Product Weight

2.96 oz (84g)

Storage Temperature

14 to 149°F (-10 to 65°C)

Storage Humidity

< 85% non-condensing

Operation Temperature

32 to 104°F (0 to 40°C)

Operation Humidity

< 85% non-condensing


Special Notes

  • • The adapter is not intended for graphic intensive applications, such as gaming
  • • A 4K-capable display is required for obtaining the 3840 x 2160 resolution
  • • The adapter can connect to a USB™ 2.0 port, but it will only support resolutions up to 2048 x 1152 @ 60 Hz
  • • Video playback for Windows® users
    • ◦ Windows® Media Player’ is recommended for Windows® 8.1/8 users
    • ◦ Movies & TV’ is recommended for Windows® 10 users
  • • Rotation mode is supported on Windows® only
  • • Only one adapter is supported per macOS® computer
  • • Content protected by HDCP may not play when connected to an unsupported display
  • • Internet access is required to automatically install the driver on Windows® 10
  • • To ensure that your device is equipped with the most current driver, please visit our website at j5create.com and install the latest driver for this model

Package Contents

  • • 1 - USB-C® to Dual HDMI™ Multi-Monitor Adapter (JCA365)
  • • 1 - Quick Installation Guide (QIG)