JCD392 4K60 Elite USB-C® 10Gbps Travel Dock

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  • About This Product

      Featuring all the ports you need, the 4K60 Elite USB-C® 10Gbps Travel Dock is equipped with an advanced USB-C® E-Mark chip for compatibility with USB4™, Thunderbolt™ 3, and Thunderbolt™ 4 hosts and devices.

      It supports DisplayPort™ 1.4 allowing you to add a 4K 60Hz HDMI™ display and has a Gigabit Ethernet port for adding a wired network. It includes three USB™ SuperSpeed 10 Gbps ports (1 USB-C® and 2 USB™ Type-A) for peripheral connectivity or downstream charging. The USB-C® port also offers up to 100W of power pass-through when connected to a power adapter.


      • • Built-in advanced USB-C® E-Mark integrates USB4™, Thunderbolt™ 3 and Thunderbolt™ 4 compatibility
      • • Backwards compatible with USB™ 3.2/3.1
      • • Features a 4K HDMI™ output, supporting video resolutions up to 3840 x 2160 at 60 Hz
      • • Maximize your gaming experience with 1920 x 1080 @ 144 Hz refresh rate
      • • Extending one display up to 3840 x 2160 @ 60, easily switch to a higher refresh rate of 2560 x 1440 @ 120 Hz via HDMI™ port to enjoy your gaming under Windows® OS
      • • Three SuperSpeed USB™ 10Gbps downstream ports (1 USB-C® and 2 Type-A) to connect peripherals
      • • Charge and power connected laptop and peripherals with 100W Power Delivery
      • • Easily add a wired network connectivity with the Gigabit Ethernet port
      • • Plug-and-play, no driver installation required

  • JCD392 Support

    • At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. We have a dedicated technical support specialists waiting to assist you and your specific needs.

      Call Us: 888-988-0488
      Email Us: service@j5create.com
  • JCD392 Specifications

    • System Requirements
      • • Available USB-C® port that supports DisplayPort™ alternate mode and USB™ Power Delivery 2.0 or 3.0
        Please refer to the manufacturer of your computer for more information about your device
      • • The host device must support DisplayPort™ 1.4 to achieve 4K resolution at 60 Hz. Example DisplayPort™ 1.4 devices are listed as follows, but not limited to:
        • • Macbook Air® 13" 2019 or later
        • • Macbook Pro® 15" 2017 or later
        • • Macbook Pro® 16"
        • • iPad Pro® 11"/12" 2018 or later
        • • Surface™ Pro 7
        • • Surface™ Laptop 3



      2 Year Limited

      Host Connector

      1 - USB-C® Male

      Video Output

      1 - HDMI™ Female

      Power Source

      Bus-powered or self-powered

      Network Interface

      RJ45 (Gigabit Ethernet)

      Audio Supported



      • • 1 - USB-C® SuperSpeed 10Gbps with Power Delivery 3.0
      • • 2 - USB™ Type-A SuperSpeed 10Gbps
      • • 1 - 4K HDMI™
      • • 1 - RJ45 Gigabit Ethernet

      Maximum Display Resolution

      3840 x 2160

      Maximum Display Refresh Rate

      3840 x 2160 @ 60 Hz

      2560 x 1440 @ 120 Hz

      1920 x 1080 @ 144 Hz


      Maximum Data Transfer Rate


      Displays Supported


      Compatible Networks


      Audio Channel

      2.1 via HDMI™


      Power Delivery

      Up to 100W via USB-C®

      Power Consumption

      ≤ 400 mA

      Input Current

      Up to 5A

      Input Voltage

      Up to 20V

      Output Current

      Up to 4.5A

      Output Voltage

      Up to 20V

      Physical Specifications


      Space Grey

      Enclosure Type


      Cable Length

      5.9 in. (150 mm)

      Product Height

      0.62 in. (16 mm)

      Product Width

      4.33 in. (110 mm)

      Product Depth

      1.85 in. (47 mm)

      Product Weight

      3.06 oz (87g)

      Storage Temperature

      0 to 155°F (-17 to 68°C)

      Storage Humidity

      < 85% non-condensing

      Operating Temperature

      30 to 116°F (-1 to 41°C)

      Operating Humidity

      < 85% non-condensing

      Special Notes

      • • A 4K-capable display is required for obtaining the 3840 x 2160 resolution
      • • If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited
      • • If connected to a DisplayPort™ 1.2 device performance will be limited to 3840 x 2160 at 30 Hz
      • • The adapter can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device
      • • If you are using high-powered USB™ devices, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. To avoid disruption, do not remove the power adapter while copying files.
      • • We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time

      Package Contents

      • • 1 - JCD392 4K60 Elite USB-C® 10Gbps Travel Dock
      • • 1 - Quick Installation Guide (QIG)


6-in-1 Functions

All the connections you need for maximum productivity

4K HDMI™ Output

Mirror or extend your screen and directly output resolutions up to 4K UHD @ 60 Hz

SuperSpeed USB™ 10Gbps Downstream Ports

1 USB-C® and 2 USB™ Type-A for connecting peripherals or downstream charging

High-Speed Ethernet Port

Ethernet port included for a fast Gigabit network connection

100W Power Delivery Pass-Through

Use with a USB-C® power adapter for the added ability to charge your laptop and power connected peripherals

Universal Compatibility

Works with a variety of USB-C® enabled devices, including tablets and phones

Connect a High-Refresh Gaming Monitor

Supports 120 Hz at 1440p QHD resolution for a smooth gaming experience while providing a sharp image

Quick Setup

Begin using immediately - no driver installation required